PRIVACY POLICY

A LEGAL DISCLAIMER

All products sold through Zenith Ex., whether digital, physical, or phygital, are original works created and curated by our in-house creative team. Every illustration, artwork, painting, graphic, and visual element available on this website is exclusively owned by Zenith Ex. and protected under the Copyright Act, 1957 (India), the Information Technology Act, 2000, and relevant international treaties including the Berne Convention for the Protection of Literary and Artistic Works and the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS).

Unauthorized reproduction, adaptation, distribution, or commercial use of any material hosted on our website constitutes infringement of intellectual property rights and may lead to civil or criminal liability under Indian and international law.

Zenith Ex. disclaims liability for any unauthorized third-party misuse of content outside its control. While every effort is made to ensure authenticity, accuracy, and secure distribution of our products, we do not warrant uninterrupted availability of services or absolute immunity from external breaches. Customers are advised to use our services responsibly and acknowledge that all purchases are subject to the terms and policies herein.

PRIVACY POLICY—THE BASICS

2.1 Data Collection

We collect personal data including but not limited to:

Name, contact details, shipping address, and payment details for order fulfillment.
Browsing patterns, preferences, and purchase history for personalization of services.
Optional data voluntarily shared via our AI shopping assistant (design preferences, uploaded images, etc.) to improve product suggestions.

All collected data is used solely for enhancing the customer experience, processing transactions, and improving operational efficiency.

2.2 Data Storage and Protection

Personal information is stored securely using encrypted systems. Transactions are processed through certified third-party gateways compliant with RBI guidelines and PCI DSS standards. International customers’ data handling aligns with General Data Protection Regulation (GDPR, EU) and other applicable cross-border standards.

2.3 Data Sharing

We do not sell, rent, or trade user information with unauthorized parties. Data may only be shared with:

Logistics providers for delivery purposes.
Payment gateways for processing secure payments.
Legal or regulatory bodies when required under applicable law.

2.4 Customer Rights

Users retain the right to:

Request access to the data held about them.
Rectify inaccuracies in their information.
Withdraw consent or request deletion of personal data, subject to applicable legal and operational limitations.

By continuing to use this website, users consent to our collection, use, and lawful handling of their information.